Information regarding how API support can be found using GitHub issues.
SupportGitHubIssues
Experiences
Alignment
I see product and engineering teams talking past each other constantly when it comes to APIs. Without alignment on the why behind each API, you end up with technically sound resources that nobody a...
Support
Support is a building block that tells consumers whether you actually care about them using your API. I see teams with no clear channels for getting help, no issue tracking, and no communication ab...
Policies
Support Issues
Git issues as a support channel keep everything public, searchable, and tied to the source of truth. Other consumers benefit from seeing questions and answers in the open.
Support
Support is one of those things that separates APIs that get adopted from ones that get abandoned. Making it clear how consumers can get help -- email, tickets, forums -- is essential.