Information regarding how API support can be found using email.
SupportEmail
Experiences
Alignment
I see product and engineering teams talking past each other constantly when it comes to APIs. Without alignment on the why behind each API, you end up with technically sound resources that nobody a...
Support
Support is a building block that tells consumers whether you actually care about them using your API. I see teams with no clear channels for getting help, no issue tracking, and no communication ab...
Policies
Support Email
Email support is the most basic support channel for an API. Having a dedicated email address where consumers can reach a real person is a minimum building block for any API program.
Support
Support is one of those things that separates APIs that get adopted from ones that get abandoned. Making it clear how consumers can get help -- email, tickets, forums -- is essential.