Information regarding the support of producers and consumers of an API.
Support
Experiences
Alignment
I see product and engineering teams talking past each other constantly when it comes to APIs. Without alignment on the why behind each API, you end up with technically sound resources that nobody a...
Policies
Support
Support is one of those things that separates APIs that get adopted from ones that get abandoned. Making it clear how consumers can get help -- email, tickets, forums -- is essential.